At CuddleCushionTM we strive to provide you with the best delivery options, no matter where you live. We highly value your support and love and want to give back to you by ensuring the best experience for our customers and their beloved pets.
Time frame for order delivery:
Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer then processes the orders, which takes 2–4 days.
Our secured standard shipping option typically takes around 15-25 business days (excluding weekends).
*Covid-19 might cause a delay in shipping times of about 7 business days. However, you can rest assured that we at CuddleCushionTM have taken the necessary precautions to get your order to you safe & sound.
If you have not received your order within 30 days our friendly customer service team will happily assist you with the status of your order: firstname.lastname@example.org.
Can I track my package?
Yes, after successfully placing an order, you will receive an email with order details. Once your order is shipped you will also receive your tracking information. If you need any assistance with your order or have not received tracking info within 7 days, feel free to contact us.